Callout Pricing Structure

Our 24/7 emergency call out number is available to all of our service customers. Our engineers generally work in pairs due to Health & Safety. Also, should a lone engineer arrive on-site and there is the need for two, the cost could be far greater and further delay to the customer’s site could be costly. All of our engineers are fully qualified.

FEATURE 1
Costings

Pump Services conducts an honest and transparent pricing structure. We offer a simple cost breakdown with no hidden callout fees. Each engineer is charged at £50.00 per hour for travel to the customer and return journey. On-site time is charged at £50.00 for each engineer.

Example
If the customer lives in Guildford: –
2 x engineers travel 30 minutes to site = £50.00
2 x engineers travel 30 minutes return journey = £50.00
Onsite time two hours x 2 engineers = £200.00
Total = £300.00 +VAT

FEATURE 2
Uplifted Costs

The above rates apply between 08:00 and 17:30 Monday to Friday. Between the hours of 17:30 and 22:30, an uplift multiple of 1.5 applies. Between the hours of 22:30 and 08:00, an uplift multiple of 2 applies. Saturdays between the hours of 08:00 and 22:30 an uplift multiple of 1.5 apply. Sundays and Bank Holidays are charged at a multiple of 2.

Contact

Tel:
01276 681155

Email:
sales@pump-services.co.uk

Address:
3 Hurlands Business Centre,
Farnham
GU9 9JE, UK